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State Farm® Insurance Agent Jon Jack

4.8 out of 5 average rating (73 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Russell Avery

November 16, 2023

2  out of  5 rating by Russell Avery
"We have been long time customers of State farm, having lived in Sequim for 40 years. We have had good service from the local office, except for something that happened recently. We were at the Tacoma Mall shopping when our car was stolen, right at mid-morning in the middle of the parking lot with lots of other cars around. We came out of the mall to find our car gone and all that was left was a pile of broken glass. We called our local Sequim office, and the first thing they wanted to verify is that we were a customer, that we had coverage, and then moved us along to the claims department. I had thought having a local office would mean some personal connection, especially when dealing with a very stressful situation, being stuck away from home without a car. But there was no mention of any concern for us or any personal followup. Then we found out our policy did not provide for a rental car while our car was stolen and also when it needed repairs after it was found. I guess it was our fault for not knowing that, but it would have been nice to know that when first purchasing the policy for our car. So just wondering if having a local insurance office really has any advantages..."

John Cambalik

October 27, 2023

5  out of  5 rating by John Cambalik
"Excellent and responsive service! Thank you. John and Dana"

Michelle Craver

October 12, 2023

5  out of  5 rating by Michelle Craver
"I am so happy with the service I've received from the Jon Jack State Farm office. Super helpful team and very responsive. I am moving from out of state, and Makenzie quickly got everything transferred for me, along with providing me with the paperwork I needed to purchase my home. I can't believe how quickly everything was taken care of."

Karen Renk

October 12, 2023

5  out of  5 rating by Karen Renk
"Always had great customer service and great advice on insuring my new car and my old car during the for sale process. Lots of twists while sold/not sold took place."

Andrew Krause

October 5, 2023

5  out of  5 rating by Andrew Krause
"I recently moved to Sequim and had to arrange for homeowners insurance and transfer my auto insurance to Washington. Marisa and Makenzie have made this transition wonderful. They are both obviously very well versed in their jobs and understand the laws surrounding the insurance world. The advice they have given has been true to nature and made this a very simple task. Thank you for all of your help!!!"

Theresa Churchill

September 26, 2023

5  out of  5 rating by Theresa Churchill
"We've been happy with the quick and helpful service we've received!"

Doug Young

September 1, 2023

5  out of  5 rating by Doug Young
"We moved to Sequim about 13 years ago and went to Jon Jack for our home and auto insurance from the start. We have in that time had a floor damage claim and a couple windshield claims. There was a quick immediate response in every case. Every case was resolved to better than we hoped and the communication was great. They notify me when they feel they can adjust things to save me money and are always accessible if i need to stop by with a question. The front staff makes me feel like they are glad i called and get me the information or put me in contact with the person that can help me immediately. Had an experience today where we needed to address insurance for a grandson who lives with us. Cheryl was amazing, sent me my options within minutes and worked things out so that we got some savings on some other policies which made it real workable. They treat me so well i never even think of checking anyone else out.. especially when i hear horror stories of friends experiences with other companies. They definately fight for you rather than making things difficult when a claim is needed. I couldn't be happier."

suzan noyes

August 25, 2023

5  out of  5 rating by suzan noyes
"Everyone I've met at Jon Jack's office has been professional, friendly and helpful. My agent Cheryl takes time with specifics I'd like clarified and I appreciate being able to contact her online over a question I may have. Feels like a true neighborhood office! Thank you, folks."

tiffaney isaacson

August 8, 2023

5  out of  5 rating by tiffaney isaacson
"Great service!"

Val Amphlett

July 11, 2023

5  out of  5 rating by Val Amphlett
"Very responsive, customer service oriented, and always follow through on inquiries. Highly recommend!"

Philip Roll

June 28, 2023

5  out of  5 rating by Philip Roll
"I've been using this agency for several years now. I've always found them to be helpful, informative, non-pressuring and friendly."

Barry Borth

June 22, 2023

5  out of  5 rating by Barry Borth
"Responsive, knowledgeable and professionalism has always been my experience in all of my contacts with staff at this insurance office."

Diane Macabe-Stephens

June 5, 2023

5  out of  5 rating by Diane Macabe-Stephens
"State Farm has always done good for me"

Marjorie Whitmore

May 26, 2023

5  out of  5 rating by Marjorie Whitmore
"Jon Jack and Cheryl O'Meara have been my agents since 2019. I only wish I'd know about them years earlier. They have saved me many dollars over the years, and are quickly responsive to my inquiries ... and patient with me, when I forget and ask the same question again. I'm moving to Portland in a couple of months, but will retain Jon Jack as my agent."

Hazel Sage

May 17, 2023

5  out of  5 rating by Hazel Sage
"Super helpful and friendly staff. Their customer service is 10/10 They make life easier, I like that! Thank you!"

philip shive

April 21, 2023

5  out of  5 rating by philip shive
"Excellent and reliable service - customer for about 14 yers."

Conrad Eaton

March 30, 2023

5  out of  5 rating by Conrad Eaton
"Very professional, competent, timely, complete, and courteous service."


March 19, 2023

5  out of  5 rating by Joshua
"I've been with these guys a long time. They are honest as much as you can be in the insurance business"

Henry Jones

February 28, 2023

5  out of  5 rating by Henry Jones
"Jon Jack must be the best insurance agent in the Northwest and every insurance need is handled professionally. He takes care of all of our family insurance, Auto, Homeowners, Umbrella Liability, and Life Insurance. I found it always pays to use State Farm and Jon does a super job representing America's top insurance company."

Karyn S (Karyn's Thrifty Boutique)

December 14, 2022

5  out of  5 rating by Karyn S (Karyn's Thrifty Boutique)
"We just moved to Sequim and Cheryl has made our insurance transfer very smooth and pleasant!"

John Konrath

December 13, 2022

5  out of  5 rating by John Konrath
"Accessible and informative."

Serena Mylchreest

October 29, 2022

5  out of  5 rating by Serena Mylchreest
"Cheryl has given us great advice and explains our options well so that we can make our decision."

Dow Lambert

October 25, 2022

5  out of  5 rating by Dow Lambert
"When we moved to Sequim 15 years ago we transferred our State Farm auto and homeowners policy to Jon Jack. We recently wanted information on a personal liability umbrella policy, and within a couple hours Cheryl emailed a quote with extensive details about how to leverage this with our other policies. The cost of the umbrella policy is very reasonable, and greatly increased our liability coverage in case we ever need it. Thanks for making this so easy, Cheryl!"

John Rodsett

October 11, 2022

5  out of  5 rating by John Rodsett
"Exceptional insurance agent. Efficient, timely and very helpful in all areas."

Jayne Morrison

June 16, 2022

5  out of  5 rating by Jayne Morrison
"A very friendly, professional office. Thanks, Cheryl, for all your help with my homeowners insurance & getting the rest of my policies transferred from North Dakota to Washington."