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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yaoying Qu

Yaoying Qu

March 27, 2025

5  out of  5
rating by Yaoying Qu
"I traded in my old car to a new one recently. Makenzie helped me swap the vehicles seamlessly. I appreciate the quick response and advice. Thank you Makenzie."
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Shawn Guenther

March 19, 2025

5  out of  5
rating by Shawn Guenther
"We've been customers of Jon for almost 3 years now and we've been exceptionally happy. I've got auto, home, life, and personal articles policies wrapped up in State Farm and Jon's team does a great job of being available, informative, proactive, and friendly for all of them. Can't recommend this team enough!"
We responded:
"Shawn, We're thrilled to hear that you've been so happy with our services over the years. Providing exceptional support for all your insurance needs is our goal. Thanks so much for your kind recommendation. Jon"
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Allison Fox

March 12, 2025

5  out of  5
rating by Allison Fox
"This office is always friendly and willing to help with whatever needs I have."
We responded:
"Allison, It's great to hear about your positive experience with our office. Being friendly and treating our customers with kindness is an important part of our business model. Thanks for being our customer and for taking time to leave us a nice review. Jon"
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Cary Keller

March 11, 2025

5  out of  5
rating by Cary Keller
"Makenzie and Jon affable, professional, highly knowledgeable, and generous with their time. They were able to customize policies to my needs and save me money. Highly recommended."
We responded:
"Cary, Your review is much appreciated and brightens our day. It was our pleasure to assist you in both saving money and getting the insurance details correct. Jon"
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Julie Faas

March 11, 2025

5  out of  5
rating by Julie Faas
"We have been very happy with Jon Jacks State Farm here in Sequim! They have always been friendly and professional whenever we had a question about our policies with them. We would highly recommend them!"
We responded:
"Julie, Thanks so much for your comments. We've built a business on being referrable through our commitment to friendliness and professionalism. Jon"
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Tomalyn Vadset

February 28, 2025

5  out of  5
rating by Tomalyn Vadset
"Consultative Service with a smile! Saved me a boatload of money. Thank you, Cheryl, at Jon Jack State Farm Office!"
We responded:
"Tomalyn, We really appreciate your comments. Thanks for calling out Cheryl's great work. Saving policyholders money and providing great service are priorities for us. Jon"
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Diane Macabe-Stephens

February 22, 2025

5  out of  5
rating by Diane Macabe-Stephens
"State Farm has always done good for me"
We responded:
"Diane, Thank you for the 5-stars. We appreciate you being our auto insurance customer for so many years. Jon"
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T B

February 20, 2025

5  out of  5
rating by T B
"I've been with Jon Jack State Farm for years. The office personnel is always very professional and happy to go over all of my questions in detail. Highly recommend!"
We responded:
"TB, thanks for being our policyholder and for the 5-stars. It's important to us that our policyholders get the information they need to make good decisions. Jon"
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Chris Clark

February 11, 2025

2  out of  5
rating by Chris Clark
"Great service, friendly people. I highly recommend this office!"
We responded:
"Hi Chris, Thanks for your kind words and recommendation. We work hard to provided great service and be referrable. It's too bad Google was glitching when you tried to give us 5-stars, oh well :-)."
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Dallas Johnson

February 1, 2025

5  out of  5
rating by Dallas Johnson
"Mackenzie at Jon Jack did a great job with the old Bundlerooski Play and saved us some money and gave us better coverage."
We responded:
"Dallas, Sounds like a winning play all around. It's great to hear we saved you money and improved your coverage. Jon"
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morgan wheeler

December 12, 2024

5  out of  5
rating by morgan wheeler
"Jon Jack’s State Farm insurance company in Sequim has a very professional and friendly staff who are always accessible. I would highly recommend friends and family to consider being insured through them. Continue to do a great job. Thank you, very satisfied customer."
We responded:
"Thank you so much for your kind words. We're thrilled to hear that you had a positive experience with our team. Providing professional and friendly service is our top priority, and we appreciate your recommendation to your friends and family. Thank you for being a valued customer. Jon"
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Catherine McCammon

November 28, 2024

5  out of  5
rating by Catherine McCammon
"Everyone we've interacted with at the Jon Jack agency has been super helpful and responsive. We're happy customers!"
We responded:
"Catherine, Creating happy customers is our goal. We are glad to hear that working with our office has been a great experience. Thanks so much for your review. Jon"
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Richard Burge

November 14, 2024

5  out of  5
rating by Richard Burge
"Five stars plus! I had a good experience working with State Farm and their rates were the best of many other insurance companies that I got quotes from. Mackenzie was great to work with and very helpful."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with State Farm and found our rates to be the best. Mackenzie truly appreciates your kind words and is dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out. Jon"
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dianne bresnahan

November 6, 2024

5  out of  5
rating by dianne bresnahan
"McKenzie in Jon Jacks office is so efficient, knowledgeable and responsive. I know I can trust that I will get all the information and advice I need."
We responded:
"Dianne Thank you for recognizing Makenzie. She works hard at being efficient and staying up to date with all the insurance information to keep you informed. Our goal is to earn you trust by helping you make good insurance decisions. Jon"
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Lisa Appel

October 30, 2024

5  out of  5
rating by Lisa Appel
"They are always kind and patient to answer my questions. Nice office to work with."
We responded:
"Lisa, thank you so much for rating us 5-stars We are thrilled to hear that you had a positive experience with our team. Our goal is to always provide exceptional service and support, and it’s wonderful to know that our efforts are appreciated. We look forward to working with you again. Jon"
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Kristina Wright

October 18, 2024

5  out of  5
rating by Kristina Wright
"Every person at Jon Jack State Farm Insurance Agency is absolutely amazing. They assisted with all my questions and concerns after my Mom's passing. Even now 10 months later when I needed assistance Mackenzie and staff were quick to assist and so very friendly. Thank you"
We responded:
"Kristina, thank you so much for your kind words! We're truly sorry for your loss, and it means a lot to us that we could provide support during a difficult time. Mackenzie and the team are dedicated to helping our clients, and we're glad to hear they were able to assist you. If you need anything further, please don’t hesitate to reach out. Jon"
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ellen v

October 16, 2024

5  out of  5
rating by ellen v
"Our family has been with State Farm for many years and in two different states. The Jon Jack agency has been great. The folks there are knowledgeable, helpful, and responsive whenever we have a question. Highly recommend!"
We responded:
"Ellen, thank you for taking the time to share your positive experience. We are thrilled to hear that their team has consistently provided you with knowledgeable, helpful, and responsive service throughout the years, even across different states. Your recommendation is greatly appreciated, and we look forward to continuing to meet your insurance needs. Jon"
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Dennis Warth

October 11, 2024

5  out of  5
rating by Dennis Warth
"Great service"
We responded:
"Dennis, Thank you for taking time to leave a review. Providing great customer service is important to us and very much part of our culture. Jon"
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David Johnson

September 3, 2024

5  out of  5
rating by David Johnson
"I am so very pleased with the service and response from Jon Jack Sate Farm office in Sequim! First rate people and service!"
We responded:
"David, Thank you for the five-star review. I'm glad to hear of your great experience in working with my office. It's important for us to be there when our policyholders need us most. Jon "
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Alan West

July 27, 2024

5  out of  5
rating by Alan West
"The Jon Jack State Farm Insurance office in Sequim is great. The office staff is always there to help with our insurance needs and questions. Our agent, Cheryl O’Mera, is friendly and professional. We have been so impressed with her service that we now have our auto, home and umbrella policies with Jon Jack State Farm Insurance. We highly recommend this company."
We responded:
"Alan, We appreciate you putting your trust in State Farm and our office. It's wonderful to hear that you are getting great service, and that we can provide insurance to cover your home, auto, and umbrella liability needs. Thanks so much for the review. Jon"
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Seth Murray

July 18, 2024

5  out of  5
rating by Seth Murray
"Excellent insurance team to work with. Very responsive and helpful."
We responded:
"Seth, We strive to be helpful and respond quickly to requests. Thanks a bunch for the 5-Stars. Jon"
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ingrid edelmann

July 16, 2024

5  out of  5
rating by ingrid edelmann
"The best in town! My husband has been with StateFarm since the '80's and their customer service, expertise, professionalism and delivery is above all others in the industry."
We responded:
"Ingrid, While parachute pants and the moon walk might have gone out of fashion (80's), great customer service never does :-). We appreciate you being our customer for such a long time. Jon"
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Willard Steenhout

June 20, 2024

5  out of  5
rating by Willard Steenhout
"Like a good neighbor is still very true for our new State Farm agent' Jon Jack, in Sequim Washington. Bought a house there long distance from my current home in Alaska. They were quick to provide my new home owners policy and answer all my questions. They assure me I was in good hands for all my insurance needs. I have had State Farm for many years and these folks reflect why. Willard Steenhout"
We responded:
"Willard, Thank you for taking time to give us a review and for being a State Farm customer over many years. We appreciate it. I'm glad to hear we made getting your new home insurance in Sequim easy. Jon"
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t neudorfer

May 28, 2024

5  out of  5
rating by t neudorfer
"professional and always available to answer questions"
We responded:
"Thank you for the 5-stars and for taking a moment to leave a review. I believe you have been our customer for a couple decades now. My staff and I are always available to help with your insurance needs. Jon "
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Donna Babb

May 8, 2024

5  out of  5
rating by Donna Babb
"I'm in my 80's and must say this is the first time in my life that it has been a pleasure working with an insurance agency. Thank you Jon Jack - State Farm Insurance agency and staff!"
We responded:
"Donna, Thank you for your kind words. Your great experience is very important to us. We're so happy to have you as a new insurance customer. Jon "