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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Muncey

Paul Muncey

July 15, 2026

5  out of  5
rating by Paul Muncey
"I wanted to replace my existing home and auto insurance which was due for renewal. Mackenzie at Jon Jack was not only helpful, but extremely prompt and was able to obtain new coverage sso I didn't have to renew the previous."
We responded:
"Paul, welcome to State Farm, Sequim. We're so glad you made the switch. Thanks for the nice review and for calling out Makenzie's good service and prompt attention. Jon"
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Anna Plager

July 8, 2026

5  out of  5
rating by Anna Plager
"Speedy, responsive service with-a-smile, even over the telephone. When I needed a replacement insurance card, they sent it by email within the hour, so we could be on our way!"
We responded:
"Anna, Thanks to you and Christopher for being long-term insurance customers. I am smiling now at your kind review. Jon"
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Richard Peetz

July 5, 2026

5  out of  5
rating by Richard Peetz
"We had an excellent coverage review with Cheryl . As always, she is friendly, professional, and helpful. We did catch a few things we needed to change, which was helpful. We have worked with Cheryl for years, and love her. Always willing to talk and help.

My only concern is that sometimes it's difficult to get past the somewhat aggressive person at the front desk, who can make it difficult to see Jon or Cheryl. She may have been asked to do this, but can be a little annoying. Also, the other agents there need additional training. I was told something earlier that Cheryl confirmed was incorrect, and it was costly for me.

Our experiences with Jon ae always helpful and friendly, even though he is harder to see these days. Overall, we are very happy and satisfied with our local State Farm agency."
We responded:
"Thanks so much for being a long-term term customer and for the 5-stars.
While we divide tasks and have different roles in office, please know that my door is always open to help and hear your concerns. Thanks for bringing this to my attention. Jon
"
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Christopher Jensen

July 2, 2026

5  out of  5
rating by Christopher Jensen
"Makenzie was prompt to respond and very helpful getting us a quick quote."
We responded:
"Thanks for the nice review and for making the switch to State Farm. I'm happy to hear that you experienced our great customer service. Jon"
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michael storlie

June 16, 2026

5  out of  5
rating by michael storlie
"Cheryl was a pleasure to work with"
We responded:
"Michael, I'm glad to hear that you enjoy working with Cheryl. We try to make our interactions both easy and helpful. Thanks for trusting us with your insurance needs. Jon"
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Larry Powell

June 16, 2026

2  out of  5
rating by Larry Powell
"Had a waterless and State Farm canceled my homeowners insurance"
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TrentZgaming

June 9, 2026

5  out of  5
rating by TrentZgaming
"Makenzie at State Farm has always gone above and beyond for customer service, she has always made it an easy process if you’re looking for insurance these are the people!"
We responded:
"Trenton, thanks for recognizing Makenzie. She works hard to ensure our policyholders have a good experience. We appreciate your business. Jon"
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Mary Hartman

June 1, 2026

5  out of  5
rating by Mary Hartman
"I needed additional coverage to rent a car and State Farm wasn't open yet. Luckily, one of the agents had come in early and was able to help me and within minutes I was all set up. The Sequim team is the best!!"
We responded:
"Mary,
We're glad that we could help with your rental car coverage. Thanks for being a long-term policyholder and for taking time to leave us such a nice review. We appreciate your business.
"
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Thomas Raskin

May 6, 2026

5  out of  5
rating by Thomas Raskin
"Cheryl was wonderful in explaining all of our new insurances and providing information about our new community."
We responded:
"Thomas, thanks so much for the 5-stars and for taking time to leave us and Cheryl a nice review. It is important to us that our customers understand their insurance and also have a sense of familiarity with the office. We have been here for some time now so we're happy to share our knowledge about the community. Jon"
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Thomas Maschhoff

April 30, 2026

5  out of  5
rating by Thomas Maschhoff
"I have been a customer of State Farm for fifty plus years and with Jon Jack for about a dozen of those years. Jon and Cheryl are always there to help me when I need assistance or simply have a question.
I was rear ended in Florida last year while driving a rental car. It does not get to be a bigger mess than that. Jon was there to work with the Accident folks at State Farm and to help me deal with all the decisions and challenges.
Cheryl had suggested I consider Non-Owner Vehicle insurance about three months before my trip. (I rent cars about six or more months a year.) That Non-Owner vehicle insurance covered the rental car company's "administrative fees" and "Lost vehicle revenu.e" If you are a frequent car rental customer, I highly advise talking to Cheryl about this level of coverage. It is inexpensive and covers most of the costs.

I totally recommend Jon Jack Agency for your insurance needs."
We responded:
"Thomas, thank you for your wonderful review. It has been our pleasure to help with your insurance needs over the years. I remember the incident you're describing and the added level of complexity it involved. I am very glad to hear that you were happy with your auto coverage and how we handled your claim. Jon"
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Dan Cain

August 8, 2025

5  out of  5
rating by Dan Cain
"Staff was very easy to work with and enjoyed their professional attitude towards providing me with the best service anyone coukd ask for."
We responded:
"Dan, thank you for the 5-star review. Great service and professionalism are very important to us. We're glad to hear that you enjoyed working with us. Jon"
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Gregg Capper

July 24, 2025

5  out of  5
rating by Gregg Capper
"We have Auto, Home, and Medicare supplemental insurance with Jon Jack’s State Farm agency, and I feel that their prices are very competitive in the industry. They have been wonderful to work with and Makenzie of their staff is always very responsive to any questions or issues. Working with Jon on my Medicare supplemental insurance has been a breeze. I would definitely recommend them to anyone for their insurance needs."
We responded:
"Gregg, thank you for your kind words. Makenzie and the team work hard to be responsive to various insurance needs and questions. We're happy to hear you enjoy working with us and we truly appreciate your business. Jon"
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Stanley Lesiak

July 3, 2025

5  out of  5
rating by Stanley Lesiak
"Request dispatched with usual speed and efficiency."
We responded:
"Stanley, thank you for giving us a 5-star review. We are happy to hear that you experienced quick and efficient service with our office. Jon"
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Mike Squicciarino

June 20, 2025

5  out of  5
rating by Mike Squicciarino
"Cheryl did a amazing job of helping us with getting insurance set up. We had a challenging situation having come from overseas with no insurance history. She handled everything like a pro even with a few extra curveballs. Thank you so much for your help."
We responded:
"Mike, thanks for your compliment. We truly appreciate it. Sometimes getting insurance placed can be challenging for one reason or another, but we always give it our best effort. Good to hear of your positive experience. Thanks for your business. Jon "
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Charley Kanieski

April 23, 2025

5  out of  5
rating by Charley Kanieski
"This agency is very quick to help always"
We responded:
"Charley,
Thanks for being our customer and for your nice review. We strive to be responsive and timely in all our work. Jon"
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Lynne Secrest

April 2, 2025

5  out of  5
rating by Lynne Secrest
"We've been with State Farm since the 1970's and with Jon Jack's team since 2019. The Sequim team is great and very helpful. Cheryl worked with us to transfer our policies (car, home, rental property, personal, etc.) from our former state without any issues. She also recommended the Drive Safe and Save program to save money on our car insurance based on how we drive - well worth it! Their online systems make adding a new car and paying all our policies fast and simple. I never worry about how my insurance company is going to handle claims - I trust State Farm and I highly recommend them!"
We responded:
"Lynne,
Thank you for the wonderful review. We're grateful for your business and your trust. We appreciate your 50+ year loyalty to State Farm. Our goal is to make managing your insurance as easy as possible, and it's great to know our online systems also make things easy. Cheryl makes the insurance state to state transfer seamless. Jon"
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Yaoying Qu

March 27, 2025

5  out of  5
rating by Yaoying Qu
"I traded in my old car to a new one recently. Makenzie helped me swap the vehicles seamlessly. I appreciate the quick response and advice. Thank you Makenzie."
We responded:
"Yaoying,
We appreciate your insurance business. Thank you for taking a moment to leave us a nice review. Enjoy the new vehicle. Jon"
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Shawn Guenther

March 19, 2025

5  out of  5
rating by Shawn Guenther
"We've been customers of Jon for almost 3 years now and we've been exceptionally happy. I've got auto, home, life, and personal articles policies wrapped up in State Farm and Jon's team does a great job of being available, informative, proactive, and friendly for all of them. Can't recommend this team enough!"
We responded:
"Shawn,
We're thrilled to hear that you've been so happy with our services over the years. Providing exceptional support for all your insurance needs is our goal. Thanks so much for your kind recommendation. Jon"
Profile photo of Allison Fox

Allison Fox

March 12, 2025

5  out of  5
rating by Allison Fox
"This office is always friendly and willing to help with whatever needs I have."
We responded:
"Allison,
It's great to hear about your positive experience with our office. Being friendly and treating our customers with kindness is an important part of our business model. Thanks for being our customer and for taking time to leave us a nice review.
Jon"
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Cary Keller

March 11, 2025

5  out of  5
rating by Cary Keller
"Makenzie and Jon affable, professional, highly knowledgeable, and generous with their time. They were able to customize policies to my needs and save me money. Highly recommended."
We responded:
"Cary,
Your review is much appreciated and brightens our day. It was our pleasure to assist you in both saving money and getting the insurance details correct.
Jon"
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Julie Faas

March 11, 2025

5  out of  5
rating by Julie Faas
"We have been very happy with Jon Jacks State Farm here in Sequim! They have always been friendly and professional whenever we had a question about our policies with them. We would highly recommend them!"
We responded:
"Julie,
Thanks so much for your comments. We've built a business on being referrable through our commitment to friendliness and professionalism.
Jon"
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Tomalyn Vadset

February 28, 2025

5  out of  5
rating by Tomalyn Vadset
"Consultative Service with a smile! Saved me a boatload of money. Thank you, Cheryl, at Jon Jack State Farm Office!"
We responded:
"Tomalyn,
We really appreciate your comments. Thanks for calling out Cheryl's great work. Saving policyholders money and providing great service are priorities for us. Jon"
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Diane Macabe-Stephens

February 22, 2025

5  out of  5
rating by Diane Macabe-Stephens
"State Farm has always done good for me"
We responded:
"Diane, Thank you for the 5-stars. We appreciate you being our auto insurance customer for so many years. Jon"
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T B

February 20, 2025

5  out of  5
rating by T B
"I've been with Jon Jack State Farm for years. The office personnel is always very professional and happy to go over all of my questions in detail. Highly recommend!"
We responded:
"TB, thanks for being our policyholder and for the 5-stars. It's important to us that our policyholders get the information they need to make good decisions. Jon"
Profile photo of Chris Clark

Chris Clark

February 11, 2025

2  out of  5
rating by Chris Clark
"Great service, friendly people. I highly recommend this office!"
We responded:
"Hi Chris, Thanks for your kind words and recommendation. We work hard to provided great service and be referrable. It's too bad Google was glitching when you tried to give us 5-stars, oh well :-)."