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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hazel Sage

May 17, 2023

5  out of  5 rating by Hazel Sage
"Super helpful and friendly staff. Their customer service is 10/10 They make life easier, I like that! Thank you!"

philip shive

April 21, 2023

5  out of  5 rating by philip shive
"Excellent and reliable service - customer for about 14 yers."

Conrad Eaton

March 30, 2023

5  out of  5 rating by Conrad Eaton
"Very professional, competent, timely, complete, and courteous service."


March 19, 2023

5  out of  5 rating by Joshua
"I've been with these guys a long time. They are honest as much as you can be in the insurance business"

Henry Jones

February 28, 2023

5  out of  5 rating by Henry Jones
"Jon Jack must be the best insurance agent in the Northwest and every insurance need is handled professionally. He takes care of all of our family insurance, Auto, Homeowners, Umbrella Liability, and Life Insurance. I found it always pays to use State Farm and Jon does a super job representing America's top insurance company."

Karyn S (Karyn's Thrifty Boutique)

December 14, 2022

5  out of  5 rating by Karyn S (Karyn's Thrifty Boutique)
"We just moved to Sequim and Cheryl has made our insurance transfer very smooth and pleasant!"

John Konrath

December 13, 2022

5  out of  5 rating by John Konrath
"Accessible and informative."

Serena Mylchreest

October 29, 2022

5  out of  5 rating by Serena Mylchreest
"Cheryl has given us great advice and explains our options well so that we can make our decision."

Dow Lambert

October 25, 2022

5  out of  5 rating by Dow Lambert
"When we moved to Sequim 15 years ago we transferred our State Farm auto and homeowners policy to Jon Jack. We recently wanted information on a personal liability umbrella policy, and within a couple hours Cheryl emailed a quote with extensive details about how to leverage this with our other policies. The cost of the umbrella policy is very reasonable, and greatly increased our liability coverage in case we ever need it. Thanks for making this so easy, Cheryl!"

John Rodsett

October 11, 2022

5  out of  5 rating by John Rodsett
"Exceptional insurance agent. Efficient, timely and very helpful in all areas."

Jayne Morrison

June 16, 2022

5  out of  5 rating by Jayne Morrison
"A very friendly, professional office. Thanks, Cheryl, for all your help with my homeowners insurance & getting the rest of my policies transferred from North Dakota to Washington."

Sara Orloff

May 25, 2022

5  out of  5 rating by Sara Orloff
"Jon Jack and his staff are great. One quick email to Cheryl and I had a new insurance policy for my new car in about an hour. Getting a new life insurance policy was a breeze and the rate was great. I would highly recommend this group to anyone shopping for insurance. Very very responsive and informative."

John & sandy zukowski

April 1, 2022

5  out of  5 rating by John & sandy zukowski
"Excellent Service If You Are Looking For Insurance It Doesn't Get Any Better"


March 9, 2022

5  out of  5 rating by JAMEST
"Great place to do business. Understands my needs and requests and made it all happen. I have every bit of confidence they will do right by all who seek affordable insurance to meet their requirements."

Jann Jann

November 18, 2021

5  out of  5 rating by Jann Jann
"We just bought our home, vehicles and umbrella policies from State Farm in Sequim. Although I only gave Jon short notice as I wanted to switch provider, he was very helpful, patient, engaging and professional. So was my interaction with Cheryl and I enjoyed the process which goes very smoothly. Effective and efficient. As retirees, we want to feel taken care of by service providers, we highly recommend to others who are thinking of getting insurance policies."

Gary Stel

October 29, 2021

5  out of  5 rating by Gary Stel
"Jon Jack State Farm in Sequim, WA is fantastic. They are responsive and informative. Every interaction with them is professional and informative."

Douglas Porte

August 27, 2021

5  out of  5 rating by Douglas Porte
"We are in the process of moving to WA from NY and they made things very easy, setting up our renters insurance by email and one quick call. We had so much to do getting ready for the move and they took a big load off of us by helping us so quickly"

Juliana Merluccio

August 16, 2021

5  out of  5 rating by Juliana Merluccio
"I've been a auto policy customer for a few years and I have always been happy with my coverage from Jon Jack and their customer service. The team is always kind, courteous and respond quickly to questions. Moreover, I was recently covered under my parent's insurance and didn't know a lot about how auto policies worked, the staff, particularly Cheryl, have been great at explaining all of the different components of a policy and patient in answering my questions. I would highly recommend this office and State Farm."

Rich E Rich

August 8, 2021

5  out of  5 rating by Rich E Rich
"Great people"

Stephanie Sherman

May 27, 2021

5  out of  5 rating by Stephanie Sherman
"Everyone I have ever dealt with at Jon Jack Insurance is GREAT!!! Efficient, professional and very personable. EXCELLENT AGENCY!!"

Ron Rager

May 15, 2021

4  out of  5 rating by Ron Rager
"Friendly and listened/affressed all my questions."

Sterling B Epps

April 12, 2021

5  out of  5 rating by Sterling B Epps
"Jon Jack and his staff provide us with prompt and reliable information. His staff also gives us information relative to savings and /or options that save us money or avoid issues or problems. We have compared his rates with other companies and we have depended or relied on his service for more than 18 years."

Anna Plager

March 24, 2021

5  out of  5 rating by Anna Plager
"Speedy, responsive service with-a-smile, even over the telephone. When I needed a replacement insurance card, they sent it by email within the hour, so we could be on our way!"

Jocelyn Davis

March 22, 2021

5  out of  5 rating by Jocelyn Davis
"Has best rates for Medicare supplemental insurance, and they are always quick to respond to any requests. Always friendly and helpful."

Edward Sessions Sr

February 2, 2021

5  out of  5 rating by Edward Sessions Sr
"I've had accounts there for 10 years and always found them very helpful."